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How do I resolve the problem of losing my mobile network signal?

I can't get any network signal on my mobile.

1/1 To resolve the problem of mobile network signal loss

1/1 To resolve the problem of mobile network signal loss

We suggest you carry out the following checks:

  • Check the period of validity of your SIM card (check that you haven't stayed more than 90 days without activity e.g. recharge, calling, sending SMS or using Data)
  • Check the zones covered by the Orange network 
  • Test the SIM in another phone

 

If you are still unable to access the network, contact us immediately :  

  • via 111 helpline

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