Reactivating a mobile line following theft or loss

If your mobile is stolen, you must request a new SIM card:

• At one of our Orange shops or PoS
• By contacting our call center helpline: 111 for guidance

SIM Replacement is not FREE of charge, you will pay 0.50c

If you find your mobile after loss, you can reactivate your line.

Note: if you had already replaced the SIM, the old SIM card will no longer function.

• You can read How to activate your SIM card here
• By contacting Customer Services (via another mobile or landline):
  • Call 111 available 24*7 (toll free) from any Orange mobile while in Liberia
  • From abroad call +231777000111 from any network (chargeable).