My Orange

My Orange Liberia Policy Privacy:

My Orange app is a mobile secured self-care application that offers a personalized account management experience for Orange Liberia mobile customers.

My Orange app allows customers to check their credit balance, see our latest data offers, find the nearest Orange Shops and manage their Orange account subscriptions.

This state-of-the-art application will also keep users updated with the latest promotions, offers and services from Orange.

Moreover, the user could recharge his mobile prepaid account with access to their Orange Money account, Bank Top-up or by sharing airtime through Person-To-Person (P2P) Airtime service.

Use the key words “My Orange Liberia” and enjoy the ease and convenience of managing your account.

 

Collect usage information for statistical analysis
My Orange application collects information regarding the use of the application and sends this information for statistical analysis to further improve the application and the related service. All information collected is completely anonymous and is not associated with the user. This information is collected and processed in accordance with applicable laws. It will not be used for any purpose other than the improvement of the application and the associated service. No personal data is collected. If you do not want usage data to be collected, you can deactivate the option at any time by going to the application settings menu.

Sharing of Personal data
My Orange application undertakes to guarantee the confidentiality of the personal data used by your application. Orange is also prohibited from communicating personal data to partners without informing you and without offering you the possibility of exercising your right of opposition. Orange does not share or sell personal data to third parties.

Protection of personal data
My Orange application uses your personal data to authenticate you, provide you with services and, where applicable, offers tailored to your needs. Orange may use your personal data, in an anonymized manner, for statistical analysis purposes.

Retention of personal data
My Orange application does not keep your personal data longer than necessary or longer than required by law.

Which personal data are processed?
My Orange application collects and processes the telephone number to recognize you as an eligible Orange customer in order to provide you with all the information relating to your consumption and to offer you suitable offers and services. Additionally, My Orange application provides a location function (through GPS) so that the customer can locate Orange stores around his location and receive information relating to these Orange stores (for example, their address, number, location on a map, opening hours). An information notice is displayed to warn the customer when accessing the location function and the express consent of the customer is required before providing the service.